🚀 Internship

Third Party Relationship Management - Internship (12-month placement)

🚀 Placement Program

London

Rolling basis

Description

Overseeing the quality of Service provided by our Outsourced Operational providers. Coordinate the communication between our Outsourced Service providers and our internal business units.

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Area of Responsibilities

Business, Operations & Strategy

Responsibilities

• As directed by the UK Head of Third Party Relationship Management, liaise with internal departments as a point of expertise/escalation in respect of our Outsourced Service Providers.

• Monitor and manage all elements of “Change” between AXA IM and our Outsourced Service Provider.

• Contribute to, and partake in, helping to implement any new Products/Projects related to our Outsourced Service Provider.

• Monitor the KPI’s and quality of service delivered by our Outsourced Service Provider, and work with the Service Providers to ensure our KPI’s and quality standards are maintained.

• Monitor, control, and payment of invoices and relevant Out Of Pocket expenses related to our Outsourced Service Providers.

• Undertake a number of varied administrative tasks in order to support the Outsourced Service Providers and internal functions.

• Undertake appropriate Due Diligence and Oversight on our Outsourced Service Providers, and make sure this is well documented and any issues that are identified are appropriately followed up to a conclusion.

• Undertake, the teams duties in respect of Rebates and CASS as identified by your Manager.

• As appropriate, review the SLA with the outsourced third parties and make sure that they are up to date, and relevant to meet our business and regulatory needs.

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Requirements

Education/Qualifications

• Undergraduate students between their 2nd and 3rd year of studies

Experience

• Experience with counterparties in an outsourced operational services model.

Knowledge and Skills

• A good understanding of varied areas within Operations of an Asset Management Company

• Ability to use standard IT tools

Competencies

• Ability to collaborate/communicate at all levels.

• Client, results and solutions oriented.

• Ability to monitor and asses KPI’s and other performance indicators in respect of our Outsourced Service Provider.

• Strong team player

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