🚀 Internship

Retail Internship Program - London



2mo ago

🚀 Off-cycle


Rolling basis


The Retail Intern’s main objective is to develop a strong retail luxury point of view thanks to the opportunity to be involved in the fast-paced store environments and learn how to provide the best customer experience. 

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Area of Responsibilities

Business, Operations & Strategy


The Intern will be in charge of a special project whose focus will be based on his/her specific study fields and skills set with a strong support of his/her manager, in line with store needs.

Tasks & responsibilities include but are not limited to:

  • You will take over project responsibility and get the chance to contribute to innovative ideas to drive the sales success and activate new sales potentials.
  • Reporting to the Store Manager and supported by a Senior Client Advisor, you will be part of the Retail team and involved in all daily activities.
  • You will provide an excellent customer experience in line with the Maison vision and mission.
  • You will be responsible for customers’ satisfaction and able to manage sales according to store expectations.
  • You will be able to give your contributions to the store team to achieve specific targets.
  • You will proactively identify and properly frame customers’ issues and requests
  • You will conduct sales analysis, markets and competitors’ analysis and come up with new ideas and proposals.
  • You will be a support for customers’ data collection and data enters, refunds/exchanges processes, invoicing and issuing declaration.
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  • Degree in Business Administration / Economics / Marketing / Communication / Design / Fashion & Luxury 
  • High interest for retail and luxury
  • Experience in luxury goods
  • Proactivity and problem solving skills
  • Great team player in a multifunctional team
  • Creative, innovative and strong analytical skills
  • Accuracy and attention to detail
  • Excited about new challenges
  • Fluent in English. Any additional language is appreciated.
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