🚀 Internship

IT Support Engineer Internship, Industrial Placement Year

Jane Street

•

2mo ago

🚀 Placement Program

London

Rolling basis

Description

Our IT Industrial Placement Year position combines hands-on mentorship with a strong educational curriculum to give you a real sense of what it’s like to work at Jane Street full time.

Over the course of your internship, you will explore ways to approach and solve exciting problems within your field of interest through fun and challenging classes, interactive sessions, and group discussions—and then you will have the chance to put those lessons to practical use.

As an intern, you are paired with full-time employees who act as mentors, collaborating with you on real-world projects we actually need done. When you are not working on your project, you will have plenty of time to use our office amenities, physical and virtual educational resources, attend guest speakers and social events, and engage with the parts of our work that excite you the most.

If you’ve never thought about a career in finance, you’re in good company. Many of us were in the same position before working here. If you have a curious mind, a collaborative spirit, and a passion for solving interesting problems, we have a feeling you’ll fit right in.

Area of Responsibilities

Engineering

Responsibilities

We are hiring for our IT Industrial Placement Internship beginning in September 2023, with a flexible duration of 6-12 months, in our London office. If you are imagining a daily routine of making copies and watching as someone turns a computer off and back on, think again—this is not your typical IT internship. We will train you as if you’re joining our full-time team of IT Support Engineers who are responsible for the support, configuration, and operation of multiple systems across all of our technology stacks, including desktop engineering, network, and various application platforms. You will help in a hands-on capacity as we make improvements to our office environment. This can include: responding to technology support requests, building and configuring Windows and Linux devices, supporting our Windows domain infrastructure, monitoring and supporting systems, and helping with projects to optimise the way we work using tools like PowerShell.Our IT interns are friendly and collaborative problem-solvers who enjoy helping people. They are able to troubleshoot in real time and listen patiently to the end user, and are comfortable asking questions and admitting to mistakes. Our internships provide a great introduction to Jane Street and how we think about and solve problems across all teams. Often, successful interns have been invited to return for a full-time position after graduation.

Requirements

We don’t expect you to have a background in finance or any other specific field—we’re looking for smart people who enjoy solving interesting problems. We’re actually more interested in how you think and learn than what you currently know. You should be:Graduating in 2025Available to work 40 hours per week in person in our London office (approx. hours are 8:30 a.m. to 5:30 p.m. Monday - Friday)Interested in learning about networking, programming, or system administrationEager to help people and solve problems; able to communicate clearly and respectfullyA reliable team player with a “no job too small” attitudeComfortable working in a fast-paced environmentHumble and unafraid to ask questions and admit mistakesAble to analyse and deconstruct technical problemsAble to develop and maintain technical documentationKnowledgeable in computer hardware components and how they interact with each otherWilling to take a hands-on approach to gain experience in diagnosing, troubleshooting, and resolving technical issues at the desktop, server, and network levelsFamiliar with a scripting language, such as PowerShell or Bash (ideal but not required)Fluent in English