🚀 Internship

Client Success Summer Intern - London

S&P Global

19d ago

🚀 Summer Internship

London

Rolling basis

Description

Client Success is a critical part of our organization as we play a central role in ensuring that each customer has an excellent experience working with our company and our products. Ultimately, our work is a primary driver of revenue growth for the firm. We are also the eyes and ears on the ground with our customers and other teams rely on the feedback and intelligence we gather. The intern will learn about what we do and will support us in our efforts.

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Area of Responsibilities

Banking & Finance

Responsibilities

  • Learn the business needs and main use cases for our products and the financial markets they serve
  • Learn the core features of our main products and deliver a demo on each product
  • Help to manage our customer support queue and respond to client queries
  • Help with internal reporting, ad hoc tasks and project work
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Requirements

Key qualifications:

  • Currently studying for a degree
  • Proficiency in MS Office applications

Soft Skills:

  • Interest in exploring a career in financial markets and/or FinTech/data
  • Excellent verbal and written communication skills
  • Confident and friendly manner
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