2023 Customer Financial Service Representative Summer Internship - Spanish or French speaker

Bloomberg LP

•

9d ago

🚀 Summer Internship

London

Rolling basis

Description

You will be responsible for ensuring the timely receipt of invoices and cash collection.

You will work alongside internal departments to answer client queries and bringing them to a resolution.

You will work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement.

Area of Responsibilities

Customer Relations

Responsibilities

Maintain positive relationships with our customers by providing excellent service
Log all collection notes on our database or the internal ticketing system
Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables
Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections
Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues

Requirements

The ability to work for 10 weeks from June 26th 2023 to September 1st 2023
Graduating from your Bachelor's degree on 2023 or 2024
Fluency in English and French OR Spanish
Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment
Ability to adjust priorities quickly under pressure in order to meet deadlines
Flexibility within a constantly changing environment
Exceptional interpersonal skills
Excellent verbal and written communication skills
Ability to cooperate and collaborate effectively with team members

We would love to see:

Previous experience in a customer service or client-facing role
Knowledge of SAP
Interest in Finance and/or Accounting (credit control)

Education requirements

Bachelors