Customer Support Reps in Brazil · vetted top 2%

Hire the top 2% of Customer Support Reps in Brazil.

Heidi, our AI recruiter, sources, screens and interviews world-class customer support reps in Brazil — and sends you a shortlist of 2–3 to choose from in 72 hours.

Start hiring About the role

BRT · GMT-3 Strong English 6-month guarantee

Carlos M. Verified

Customer Support Rep · Brazil

91match

Typical annual pay

$12,000 – $24,000

Strengths

Customer serviceTroubleshootingWritten communicationEmpathyTime management

Screened by Heidi · top 2% · shortlist in 72 hours

Hiring a Customer Support Rep in Brazil

Brazil is one of the strongest markets we source customer support reps from. Every candidate is vetted to the same global top-2% standard, then matched for your time-zone and language needs.

What a Brazil Customer Support Rep does

Day-to-day

Resolve customer questions across chat, email and phone.
Troubleshoot issues and escalate the ones that need it.
Keep CSAT and response times within target.
Write help docs and macros that prevent repeat tickets.

Why hire from Brazil

Excellent overlap with US Eastern and Central time zones.
Entrepreneurial, fast-moving talent across growth and engineering.
Deep pool of developers, designers and growth marketers.

Skills, screened up front

Every shortlisted customer support rep is assessed on these before they reach you.

Core skills

Customer serviceTroubleshootingWritten communicationEmpathyTime managementProduct knowledge

Tools

ZendeskIntercomHelp ScoutSlackNotionJira