Vacation & Paid Time Off

Large

FDM Group is the global leader in the Recruit, Train and Deploy sector, launching thousands of careers every year across the globe. We are renowned for our dynamic Careers Programme, which provides graduates, returners to work and ex-forces personnel with award-winning business and technical training, before being deployed as consultants with our industry-leading clients. We remain dedicated to our purpose of creating and inspiring exciting careers that shape our digital future. 

Since our founding in 1991, we have grown exponentially, with over 5,500+ employees and 95+ nationalities working together as a team across EMEA, Asia Pacific and North America. We have firmly established ourselves as a truly inclusive employer that champions diversity in the workplace.

Consulting

FDM Group

The market leader in the Recruit, Train & Deploy industry, starting IT and business careers across the globe.

You need 5+ years in Solution Design, experience with enterprise architecture, network design, change/incident management, and proficiency in WLAN, DC Tech, SD-WAN, and various call applications. SC Clearance needed.

You will capture technical requirements, manage solution designs, maintain customer relationships, drive design improvements, oversee implementation, and resolve complex service issues.

Software Engineering

IT & Cybersecurity

London

<div><div><div><div><div><h2 class="jobSectionHeader"><b>About The Role</b></h2></div><b>
</b></div></div><div><div><div><div><p>FDM is a global business and technology consultancy seeking a Customer Solution Design Specialist to work for our client within the telecommunications sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in Bristol, London, Swindon or Chippenham.</p>
<p>
Our client is looking for a Customer Solution Design Specialist who will primarily be working on solution level designs associated with specific technology. The successful candidate will be accountable for all elements of a technical solution, delivering designs that adhere to T&amp;SD gold standards and governance process.</p>
<p>
You will be responsible for providing a detailed summary of situations to stakeholders, react to enquiries and present and explain technical aspects of a design to a technical audience within the organisation or externally. You will be working collaboratively in an office as well as a remote environment to help deliver world class service for the client&rsquo;s customers.</p>
<p><b>
Responsibilities
</b></p><ul><li>Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies</li>
<li>Manage and recommend the technical direction and helps determine the optimum solution design for customers</li>
<li>Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap</li>
<li>Drive the improvement of design and delivery capabilities for end-to-end technical solutions</li>
<li>Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables</li>
<li>Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise, and influencing the customer's service strategy and operational decisions</li>
<li>Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity</li>
<li>Undertake customer migration planning and implementation</li>
<li>Coordinate impact assessments and design documentation updates</li>
<li>Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation</li>
<li>Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies</li>
<li>Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design</li>
</ul></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About You</b></h2></div><b>
</b></div></div><div><div><div><div><p><b>Requirements
</b></p><ul><li>A minimum of 5 years&rsquo; experience in Solution Design
</li><li>Ability to develop solutions which fit within the enterprise architecture in terms of information architecture, system portfolios and integration requirements</li>
<li>Demonstrable experience in verifying that solutions will meet business and operational requirements and that the solution fits into a larger architectural strategy and underlying infrastructure</li>
<li>Design and implementation of paths across one or more networks as well as network switching to facilitate the transfer of data</li>
<li>Proven ability in change management and incident management</li>
<li><b>Must be eligible for SC Clearance</b></li>
</ul>
<p><b>Technical Requirements</b></p>
<ul>
<li>WLAN</li>
<li>DC Technology
</li><li>SD-WAN</li>
<li>Meraki
</li><li>Webex Calling</li>
<li>OCM
</li><li>Zoom</li>
<li>Webex CC</li>
<li>Avaya CC</li>
<li>CC Applications</li>
</ul></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2></div><b>
</b></div></div><div><div><div><div><p><b>Why join us?</b></p>
<ul>
<li>Career coaching and access to upskilling throughout your entire FDM career</li>
<li>Initial upskilling pre-assignment that has been accredited by TechSkills
</li><li>Assignments with global companies and opportunities to work abroad
</li><li>Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more</li>
<li>Access to the Buy As You Earn share scheme</li>
</ul>
<p><b>About FDM</b></p>
<p>
We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.</p>
<p><b>
Diversity and Inclusion</b></p>
<p>
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.</p></div></div></div></div></div><p></p><div><div><div><br>
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About The Role
FDM is a global business and technology consultancy seeking a Customer Solution Design Specialist to work for our client within the telecommunications sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in Bristol, London, Swindon or Chippenham.

Our client is looking for a Customer Solution Design Specialist who will primarily be working on solution level designs associated with specific technology. The successful candidate will be accountable for all elements of a technical solution, delivering designs that adhere to T&SD gold standards and governance process.

You will be responsible for providing a detailed summary of situations to stakeholders, react to enquiries and present and explain technical aspects of a design to a technical audience within the organisation or externally. You will be working collaboratively in an office as well as a remote environment to help deliver world class service for the client’s customers.

Responsibilities
Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies
Manage and recommend the technical direction and helps determine the optimum solution design for customers
Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap
Drive the improvement of design and delivery capabilities for end-to-end technical solutions
Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables
Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise, and influencing the customer's service strategy and operational decisions
Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity
Undertake customer migration planning and implementation
Coordinate impact assessments and design documentation updates
Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation
Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies
Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design
About You
Requirements
A minimum of 5 years’ experience in Solution Design
Ability to develop solutions which fit within the enterprise architecture in terms of information architecture, system portfolios and integration requirements
Demonstrable experience in verifying that solutions will meet business and operational requirements and that the solution fits into a larger architectural strategy and underlying infrastructure
Design and implementation of paths across one or more networks as well as network switching to facilitate the transfer of data
Proven ability in change management and incident management
Must be eligible for SC Clearance

Technical Requirements

WLAN
DC Technology
SD-WAN
Meraki
Webex Calling
OCM
Zoom
Webex CC
Avaya CC
CC Applications
About Us
Why join us?

Career coaching and access to upskilling throughout your entire FDM career
Initial upskilling pre-assignment that has been accredited by TechSkills
Assignments with global companies and opportunities to work abroad
Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more
Access to the Buy As You Earn share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
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Send Vacancy to a friend

Customer Solution Design Specialist - London - FDM Group

Customer Solution Design Specialist - London

You should be pursuing a degree in Finance, Accounting, Business, or a numerical subject, with a strong academic record, adaptability, enthusiasm, and a commitment to excellence.

You will rotate through various finance teams, tackling diverse challenges, gaining business exposure, and adapting to change while applying your skills and gaining practical experience.

Accounting & Tax

Banking & Finance

Brighton & Hove

<div><div><div><div><div><h2 class="jobSectionHeader"><b>About The Role</b></h2></div><b>
</b></div></div><div><div><div><div><div>The FDM Finance Internship Programme provides students with the opportunity to participate in a year-long placement within FDM&rsquo;s finance department.
</div>
<div></div><div>You will have the opportunity to work in multiple teams within the finance function, tackling a variety of challenges that help you grow, develop, and progress your career. You will gain exposure to multiple different areas of the business and its stakeholders.
</div>
<div></div><div>The FDM Finance Internship Programme is the ideal setting to apply your skills and obtain real life work experience to kick-start your career whilst completing your degree.</div>
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About You</b></h2></div><b>
</b></div></div><div><div><div><div><div>Studying towards a degree preferably in Finance/Accounting, Business, Mathematics, or another numerical subject. You will be driven, enthusiastic and committed.</div>
<div></div>
<div>Moving through different finance departments, you will need to show an ability to adapt to change and flexibility to manage the challenges.
</div>
<div></div><div>You will have a proven academic track record, demonstrate potential excellence and a desire to go above and beyond.</div>
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2></div><b>
</b></div></div><div><div><div><div>We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.</div></div></div></div></div><p></p><div><div><div><br>
</div><div></div><ul><div><div>Share Vacancy on Facebook</div></div>
<div></div><div><div>Share Vacancy on X</div></div>
<div></div><div><div>Share Vacancy on LinkedIn</div></div>
<div></div><div><div>Share Vacancy on WhatsApp</div></div>
<div></div><div><div>Send Vacancy to a friend</div></div></ul></div></div></div>

About The Role
The FDM Finance Internship Programme provides students with the opportunity to participate in a year-long placement within FDM’s finance department.

You will have the opportunity to work in multiple teams within the finance function, tackling a variety of challenges that help you grow, develop, and progress your career. You will gain exposure to multiple different areas of the business and its stakeholders.

The FDM Finance Internship Programme is the ideal setting to apply your skills and obtain real life work experience to kick-start your career whilst completing your degree.
About You
Studying towards a degree preferably in Finance/Accounting, Business, Mathematics, or another numerical subject. You will be driven, enthusiastic and committed.

Moving through different finance departments, you will need to show an ability to adapt to change and flexibility to manage the challenges.

You will have a proven academic track record, demonstrate potential excellence and a desire to go above and beyond.
About Us
We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.
Share Vacancy on Facebook
Share Vacancy on X
Share Vacancy on LinkedIn
Share Vacancy on WhatsApp
Send Vacancy to a friend

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